Shipping & Returns

What do I do if my product arrives damaged?

Whilst we take every care and do our best to ensure your chimichurri sauce is packed safely and securely, once the parcel leaves, we cannot control how it is handled by the couriers.

Should there be any damage items in your order, please get in touch with us within 7 days of receiving your order and provide the following information:

Photos of the damaged items
Photos of all the packaging
Your order numbers
Whether you would like a replacement or refund.

If you cannot provide images of the damage, we will not be able to replace or refund your order.

When will my order be shipped?

Orders will be dispatched 24 hours from when the order is placed, Monday to Friday, not including weekends or public holidays.

How much is shipping?

A $10 flat fee applies to all orders Australia wide. Free Shipping applies to all orders above $79.00.

Express shipping is available for a $15 flat fee.

How long does delivery take?

We use Australia Post for all our shipping.

Delivery times varies depending on the location. For regional areas, allow 1 to 2 extra days to the below.

	Most arrive within	Some items make take
New South Wales	2 business days	5 business days
Victoria	3 business days	5 business days
Queensland	3 business days	6 business days
South Australia	5 business days	7 business days
ACT	2 business days	5 business days
Northern Territory	7 business days	11 business days
Tasmania	5 business days	7 business days
Western Australia	10 business days	13 business days

Express post is generally 2-5 days Australia wide depending on location. For more information visit Australia Posts website.

I haven’t received my order yet.

Your parcel can be tracked via Australia Post using the tracking number that was sent on your order confirmation email. Enter your order number here

If you did not receive a tracking number, please let us know.

Product Questions

Where is Chimichurri from?

Chimichurri is the quintessential sauce of Argentina. From street vendors to backyard barbecues, you’ll find it everywhere.

Is it a sauce?

Chimichurri is essentially a herb-based sauce or condiment although it is also used as a spread, topper, dressing, dip, or marinade. It’s only limited by your imagination.

What is it used for?

It is undeniable with all meats however it can be used to add extra flavour to pretty much any meal.

Drizzle it on eggs, avo or salads, mix it through rice or pasta, or sprinkle it on your pizza or veggies. You can also use it to marinade beef, chicken or seafood or simply use it as a dip. The choices are endless.

What’s Chimichurri made of?

An artisanal blend of sunflower and olive oil, with herbs and spices, vinegar, fresh parsley, fresh garlic, salt, and pepper. The result is a sauce that zings with flavour.

Isn’t Chimichurri supposed to be green?

Chimichurri can be green, red, or anywhere in between! Our family prefers the red version for its Smokey and zesty flavour, as well as its versatility.

The green version has a tangier flavour and is generally only eaten with meats. Both are great depending on what you’re after.

Is Chimichurri vegan?

Yes, it’s made from 100% plant-based ingredients.

Is Chimichurri gluten free?

Yes, you won’t find any gluten in our chimichurri sauces.

Is Chimichurri dairy free?

Yes, our Chimichurri is free from all dairy products.

How long does it last?

6 to 9 months depending on time of purchase. Adding a layer of oil on top of the Chimichurri after use, will further preserve the freshness and flavour.

Does the product need to be refrigerated after opening?

Yes, our all-natural Chimichurri sauce does not contain any preservatives, so please make sure to refrigerate after opening.

FAQs

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